Responsible Gaming
Introduction
At Shan Home and Gift, we are committed to promoting responsible gaming practices. Gaming should be enjoyed as a form of entertainment only, never as a way to earn money or solve financial problems. We encourage all players to gamble within their means and to view any winnings as a bonus, not an expectation.
Age Verification
In Canada, you must be at least 18 years of age or older (19+ in some provinces) to participate in online gaming. We take age verification seriously and reserve the right to request proof of age at any time. If you are under the legal gambling age in your province, you are not permitted to use our services.
Warning Signs of Problem Gambling
Problem gambling can affect anyone. Please be aware of these warning signs:
- Chasing Losses: Trying to win back money you've lost by gambling more
- Hiding Gambling Activity: Being secretive about how much time or money you spend gambling
- Neglecting Responsibilities: Gambling interferes with work, school, or family obligations
- Borrowing Money: Taking loans or using credit to fund gambling activities
- Mood Changes: Becoming irritable or anxious when unable to gamble
- Increasing Amounts: Needing to gamble with larger amounts to feel the same excitement
- Failed Attempts to Quit: Repeatedly trying and failing to control or stop gambling
- Using Gaming as Escape: Gambling to cope with stress, anxiety, depression, or other problems
- Relationship Conflicts: Friends or family expressing concern about your gambling
Self-Help Tools
We provide several tools to help you maintain control of your gaming:
- Deposit Limits: Set a maximum amount you're willing to deposit within a specific time period (daily, weekly, or monthly)
- Loss Limits: Establish a maximum amount you're willing to lose before stopping play
- Reality Checks: Receive periodic reminders during your gaming sessions about how long and how much you've been playing
- Self-Exclusion: Temporarily or permanently exclude yourself from your account, preventing access to gaming for a period you choose
- Account Cooling-Off Period: Take a break from gaming for a set duration
Support Organizations in Canada
If you or someone you know is struggling with problem gambling, help is available. Please reach out to these trusted Canadian resources:
-
Responsible Gambling Council
Website: www.responsiblegambling.org
A leading Canadian organization providing education, research, and support for problem gambling -
Gamblers Anonymous Canada
A peer-support fellowship helping people recover from gambling addiction
Find local meetings across Canada -
Provincial Problem Gambling Helplines:
Most Canadian provinces operate free, confidential helplines. Contact your local government health services for the number in your province
International Support Resources
If you're accessing our services from outside Canada, support is available in your region:
- United Kingdom: GamCare and GamStop
- United States: National Council on Problem Gambling
- Australia: Gambling Help Online
Call to Action
If you believe you may have a problem with gambling, please seek help immediately. Reaching out is a sign of strength, not weakness. The resources listed above offer confidential, non-judgmental support to help you regain control.
Remember: You are not alone, and recovery is possible. Contact a support organization today.
Last Updated: 2026. Shan Home and Gift is committed to providing a safe and responsible gaming environment for all players.